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Kings Gear Up For New British Wheelchair Basketball Season

The Thames Valley Kings will return to action this Sunday with an away trip to Warwickshire Bears 2. British Wheelchair Basketball’s Club of the year have had an action packed summer preparing for the new season with some members representing the club at two major Junior competitions but it will be the seniors team first league match since May. The Club has prepared for the new season by taking on a strong Tornadoes team on Sunday at St Barts School Newbury in a Exhibition Friendly. Although The Kings were defeated 39-28, They did managed to outscore Tornadoes in the second half. Workingham based Kings Division Three Coach, Grant Barker says “I can’t wait for the season to start , we have a

It Pays To Care. . .

1. A customer well looked after will tell 4-5 people. 2. If you do a poor job they will tell 11 people, typical we Brits love a moan! 3. Only 1 in 25 bother to complain at the point it goes wrong. 4. If a customer has a major problem resolved well – 82% will do business with you again. 5. Clients who have a problem resolved are 4 times more loyal to your organisation than the customers who never have a problem. 6. 68% of customers who move their business do so because of “ lack of care or contact” from their provider. 7. 86% will pay 25% more for a better customer experience. 8. 84% of customer perception is an emotional reaction to the experience they have had with your organisation,

Settlement Agreements: How They Work

Andrew Egan, an employment specialist with law firm, Charles Lucas & Marshall, explains how settlement agreements work for both employers and employees. A settlement agreement is a legally binding confidential agreement between an employer and employee.It usually provides for the employer to make a severance payment in exchange for the employee’s agreement to waive their employment rights by not pursuing an employment tribunal or civil courts claim arising from the termination of their employment. A settlement agreement can also protect an employer by reaffirming or including post-termination restrictions and duties of confidentiality while preventing an employee from bad-mouthing the emplo

Are Your Job Adverts Reaching the Right People?

If you are ready to recruit new members of staff to your organisation you'll be aware there is often a lot of work to do to get the process rolling. Digging out the old job description (if it can be found!) and using it to create a job advert is often one of the most difficult tasks (alongside deciding what channels to use for exposure). It's a highly competitive market so it's more important than ever that your recruitment adverts stand out and offer the 'WOW' factor. A job description is a good place to start but bear in mind its often a long and detailed document and therefore unlikely to capture the attention and interest of your prospective candidates. If a job description can't be fou

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